EMCOMED, “Committed to the health of the people”
By Mercy Ramos, Photos: José (Tito) Meriño
Founded on October 7, 2005, EMCOMED is a wholesale medicine marketing and distribution company that has the ultimate responsibility of ensuring the correct operation from start to finish of the supply chain of medicines in Cuba.
In statements to the CubaPlus magazine, the lawyer Ángel Luis Chacón, General Director of the organization, expressed that one of the company’s main functions is to guarantee all the logistics needed by the Cuban biotechnology and pharmaceutical industries of transportation, storage and distribution of 100 % of raw materials, packaging and finished products destined for the national health system and exports by the BioCubaFarma Group.
On evaluating the work carried out by the entity across the entire medicines supply chain, he considered that it has been in accordance “with the concept of the performance of the work done by the Distribution Centers, thanks to their workers, who share and defend values such as: Customer Orientation, Ethics, Responsibility, Search for Excellence, Sense of belonging, and Teamwork that, together with their management teams, have achieved the continuous improvement of the medicine supply chain in the country”.
“EMCOMED”, he added, “has well defined management processes, as a result of which the Quality Management System certification was achieved in 10 UEB, and in the Central Office by the Certifying Bodies Lloyd’s Register Quality Assurance. Currently we are engaged in perfecting the work with the aim of achieving further development of the organization, of effectiveness and efficiency in order to achieve a greater contribution to society”.
This has meant that the development of EMCOMED as an operator specialized in biopharmaceutical logistics is of atmost importance to the Cuban biopharmaceutical sector where this company operates, contributing to increasing efficiency, competitiveness and productivity of its business system; he also pointed out that in line with the strategic vision to develop logistics in the conceptualization of our economic model, he urged the creation of a comprehensive logistics policy, update of its regulatory framework as well as the training of its workers and managers, and the emergence of companies capable of providing these services in current high demand for any sector of the country.
“Our vision”, he said, “is to become a 4PL* logistics operator of national and international benchmark establishing strategic alliances in benefit of our society”. Meanwhile, he pointed out that EMCOMED currently has included in the country’s 2019-2020 business portfolio a project with foreign investment under a joint venture, consisting of the creation of a Biopharmaceutical Logistics Operator in the Mariel Special Development Zone (ZED); the proposal includes the construction, commissioning and operation of a logistics platform operating to international standards of Good Distribution Practices of pharmaceutical and biotechnological products for the Productive Cluster of the BioCubaFarma Group and the ZED users; the project will have its own fleet of vehicles to provide specialized transportation services. For Chacón, the future of the entity as a service provider is promising, since it has the most valuable asset in this industry, its human capital made up of highly capable workers who provide their services with professionalism and dedication, aware of the impact these have on the health and quality of life of the Cuban population.